【Storage Documentation Online — 2013 T Series Product TOP 50 Classic Cases Colle Highlighted

Latest reply: Aug 21, 2013 11:15:23 1862 1 0 0

华为存储产品自助服务平台:LINK                                                       No.77


This issue introduces 2013 Unified Storage T series storage Classic Cases TOP 50 Collection.  

The classic cases are from Maintenance Cases and FAQs, and selected by Lifecycle Management Team (LMT).

The number is fifty.

Typical case collections provide you with common and frequently used operating and maintenance (O&M) cases, helping you quickly diagnose and rectify faults.


Features of cases:

l  Wide coverage

The case base covers 80% of faults in common routine O&M, such as the failure to create RAID or LUNs, application server failed to read and write LUNs, abnormal links, disk read/write performance deterioration, and failure to discover expansion capacity after capacity expansion.

l  High problem resolution rate

The problem resolution rate is up to 90%.

 Type of cases:


RAID failure, RAID group storage space discontinuity.

l  LUN

LUN links are in the Down state, LUN fails to be created, Reading and writing LUNs abnormity.

l  Disks

Slow disk response, Failure to access a slow disk.

l  UltraPath

Ping-Pong effect, the installation is not properly, UltraPath software unavailable.

l  Controller

Controller startup failure, Power-On failure, Controller faulty.

l  Server

The link between the server and the storage system is abnormity, Server fails to be restarted.

l  Others

Login Through a Serial Port Fails Due to Inconsistent Serial Port Rates, The ISM Fails to Receive Reported Errors and Their Solutions, iSCSI Link Becoming Unstable Due to a Controller Fault, A Cluster Heartbeat Failure During Sun Cluster Read and Write Operations Causes a Reset of All.


For more T Series Disk Storage topical cases, visit LINK.

For more T Series Disk Storage troubleshooting cases, visit Huawei Knowledge Base website.

 Tip: You need to use an internal account for initial login to the Knowledge Base. After login, do not close the page to avoid a second required login when you view other cases.


The Collection of 2013 Storage Documentation OnlineLINK

Storage Documentation Online is an after-sale periodical for both internal and external users of storage products. It is intended to provide you the up-to-date information about product documents, version documents, multimedia, eBooks, as well as document customization tools. We are committed to presenting you as helpful and comprehensive after-sale documents as we can via Storage Documentation Online and hope you can benefit the most from them.                                  

Please submit your writing to infostorage@huawei.com                  

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user_114773 Created Aug 21, 2013 11:15:23 Helpful(0) Helpful(0)

thanks for sharing~
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