S5700 series switch log suppression problem

Created May 18, 2018 16:21:41Latest reply May 19, 2018 09:24:17 715 2 1 0

Issue Description:

       Customer checked the log in S5700 switch with software Version V200R003C00SPC300, it keeps to show messages as below:

Mar 11 2017 22:28:42.40.1+08:00 zcsw02-6F252 %INFO/4/SUPPRESS_DIAGLOG(D)[0]:Last diagnostic message repeated 600 times.(InfoID=4278276200, ModuleName=ALML, InfoAlias=DEVDIAG)

Mar 11 2017 22:38:42.40.1+08:00 zcsw02-6F252 %INFO/4/SUPPRESS_DIAGLOG(D)[0]:Last diagnostic message repeated 600 times.(InfoID=4278276200, ModuleName=ALML, InfoAlias=DEVDIAG)

 

Alarm Information:

       Mar 11 2017 22:28:42.40.1+08:00 zcsw02-6F252 %INFO/4/SUPPRESS_DIAGLOG(D)[0]:Last diagnostic message repeated 600 times.(InfoID=4278276200, ModuleName=ALML, InfoAlias=DEVDIAG)

Mar 11 2017 22:38:42.40.1+08:00 zcsw02-6F252 %INFO/4/SUPPRESS_DIAGLOG(D)[0]:Last diagnostic message repeated 600 times.(InfoID=4278276200, ModuleName=ALML, InfoAlias=DEVDIAG)

Mar 11 2017 22:48:42.40.1+08:00 zcsw02-6F252 %INFO/4/SUPPRESS_DIAGLOG(D)[0]:Last diagnostic message repeated 600 times.(InfoID=4278276200, ModuleName=ALML, InfoAlias=DEVDIAG)

 

Handling Process:

      
        Ask the customer to run below command to disable log suppress.

 [HUAWEI]undo info-center statistic-suppress

But it does not work and then Try to find out what log is suppressed and ask the customer feedback the information as below:

 [Huawei]display alarm history

[Huawei]display trapbuffer

all the files in the switch syslogfile.

        By checking syslog, the suppressed record is as below:

 

ar 17 2017 09:47:38.10.1+08:00 zcsw02-6F252 %ALML/4/DEVDIAG(D)[0]:DEV diag: "

VOS_TRUE != pstResetInfo->ulUsed".

=======================================================

  ===============display reboot-info===============

=======================================================

Slot ID   Times          Reboot Type          Reboot Time(DST)   

===========================================================================

0         1              POWER               2015/06/15 18:00:21

0         2              POWER               2015/06/15 17:48:29

0         3              POWER               2015/05/17 12:03:54

0         4              POWER               2015/05/16 10:06:44

0         5              POWER               2015/03/29 13:17:10

0         6              POWER               2015/02/09 18:19:53

0         7              POWER               2015/02/09 16:18:39

0         8              POWER               2015/01/16 20:28:05

0         9              POWER               2015/01/16 15:26:02

0         10             MANUAL              2014/12/16 01:11:12

===========================================================================

 

 

 

Root Cause:

       This record is due to equipment power down, srm module cannot get high-end memory in the cause of the restart. Frequent recording is due to the fact that the dad module needs to periodically detect whether the last reboot was caused by a stack split, which will not do bad to the business.

 

Solution:

       V2R3 version of the patch plan is: V2R3SPH022, is expected to release time is in early July.

 

 

Suggestions:

       There is a bug about log suppression in s-switch all versions which will not affect the business. The only solution is to patch V2R3SPH022.Expected release time is in early July. So just keep watch and confirm if there is any other problem.

 

 

 

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Terry_Liusunning  Admin   Created May 18, 2018 22:43:22 Helpful(0) Helpful(0)

Good sharing.:)
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w1  Moderator   Created May 19, 2018 09:24:17 Helpful(0) Helpful(0)

:)
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