S5700-28C-PWR-SI POE Ports problem

Created: Jan 10, 2017 17:55:36Latest reply: Sep 16, 2018 00:04:30 1075 3 0 0
  Rewarded Hi-coins: 0 (problem resolved)
This post was last edited by twanoo at 2017-01-10 17:56. Hi,

We use a stack of S5700-28C-PWR-SI to power up some IP phones using the POE ports and our second switch started to have a bug.
Throughout the day some ports get automatically shut DOWN then go back UP (about 9 ports at the same time), which makes the IP phones that are connected to those ports reboot at completely random times in the day.

Looking at the logs I see that there's a log saying : POECHIPFAULT then another log saying POECHIPRESUME what does it mean ?

If we plug our IP phones on the other switch, the problem doesn't occur. 
Version of the switches is Version 5.130 V200R003C00SPC300.

Does anyone know how to fix this ?
  • x
  • convention:

Martian_superman     Created Sep 16, 2018 00:04:30 Helpful(0) Helpful(0)

this firmware is very old, please upgrade the firmware to V2R10 or higher version and install the latest patch.

I think this issue has been solved in the latest firmware.
  • x
  • convention:

gululu     Created Jan 11, 2017 09:10:14 Helpful(0) Helpful(0)

@Lemon please help!
  • x
  • convention:

Come on!
m00701173  Visitor   Created Jan 20, 2017 19:33:55 Helpful(0) Helpful(0)

upgrade version to V2R5
  • x
  • convention:


You need to log in to reply to the post Login | Register

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " Privacy."
If the attachment button is not available, update the Adobe Flash Player to the latest version!
Fast reply Scroll to top