Quidway S2700-52P overheating

Created Nov 22, 2012 18:03:31Latest reply Sep 18, 2016 15:48:01 6190 9 0 0

Hello!

In our organisation we have two S2700-52P swithes. Both is very hot:

>display environment 
Environment information:
Temperature information:
SlotID   CurrentTemperature  LowLimit  HighLimit
            (deg c )        (deg c)   (deg c )        
 0              57             0         80    

>display environment 
Environment information:
Temperature information:
SlotID   CurrentTemperature  LowLimit  HighLimit
            (deg c )        (deg c)   (deg c )        
 0              62             0         80    

Outside temperature below 28 deg c.

Swithes have fan on the side, but they does not operate. When i'm reboot the switch, fans operates good while switch booting. After boot proccess finished, fans stops and never turns on. It's look like software problem.

]disp cur
#
!Software Version V100R005C01SPC100
Thank you.



  • x
  • convention:

StarOfWest  Moderator   Created Dec 07, 2012 16:06:10 Helpful(0) Helpful(0)

Hi Alexander,

 

Please hit display fan verbose to see if the system "see" the fan operational. Indeed the box is hot, please contact eusupport@huawei.com if replacement is needed.

  • x
  • convention:

alexander-scs     Created Dec 08, 2012 10:12:30 Helpful(0) Helpful(0)

]display fan verbose
Slot #     FAN #     Status     Speed Rate     Mode                                                                                             
---------------------------------------------------                                                                                             

0          0         Absent     NA             NA


the same on both switches
  • x
  • convention:

StarOfWest  Moderator   Created Dec 10, 2012 16:34:07 Helpful(0) Helpful(0)

I'm not sure that we can do something to solve this remotely. fan should be there.  Please get in contact with reseller or eusupport@huawei.com for replacement

  • x
  • convention:

alexander-scs     Created Dec 10, 2012 17:47:28 Helpful(0) Helpful(0)

Replacement is unacceptable, network uptime is critical to organisation work process, so i want to solve this problem without unmount switches from rack... It's look like firmware problem. I'm just now bought third same switch with same firmware version, and this brand new one have same problem. Can you send me last version of firmare for this switch (i hope it will fix them)?
  • x
  • convention:

StarOfWest  Moderator   Created Dec 10, 2012 18:01:48 Helpful(0) Helpful(0)

What is the system software version you currently have on the switches?

  • x
  • convention:

StarOfWest  Moderator   Created Dec 10, 2012 19:47:23 Helpful(0) Helpful(0)

Latest system software and hot patches can be downloaded from our support website if you are our CSP partner. Please check below the link:

http://support.huawei.com/enterprise/softdownload.action?pid=6691596&idAbsPath=fixnode01|7919710|7919712|7923144|6691596&fastLocation=fastLocation#idAbsPath=fixnode01%7C7919710%7C7919712%7C7923144%7C6691602&nameAbsPath=Product+Software%7CEnterprise+Networking%7CDatacom+Network%7CCampus+Switch%7CQuidway+S2700&ot=clk&pid=6691602&t=831&type=402-00023809

 

if you don't have privilege for download please address to our TAC - eusupport@huawei.com. Regarding V100R005C01SPC100 i've checked in the bug list, i didn't found something regarding fan speed. We suggest to upgrade to V1R6 and load the last hot patch.

 

  • x
  • convention:

user_2296671     Created Jun 22, 2016 21:44:36 Helpful(0) Helpful(0)

期待楼主的后续
  • x
  • convention:

Mobicell     Created Jul 26, 2016 10:46:30 Helpful(0) Helpful(0)

Where did you buy the Huawei S2700-52P-EI-AC Switch?

  • x
  • convention:

Mobicell     Created Sep 07, 2016 21:26:16 Helpful(0) Helpful(0)

As i know, many Huawei Quidway S2700-52P have such problem, but it would not influence the use of them. 

  • x
  • convention:

Responses

Reply
You need to log in to reply to the post Login | Register

Notice:To ensure the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but not limited to politically sensitive content, content concerning pornography, gambling, drug abuse and trafficking, content that may disclose or infringe upon others' intellectual properties, including commercial secrets, trade marks, copyrights, and patents, and personal privacy. Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see“ Privacy Policy.”
If the attachment button is not available, update the Adobe Flash Player to the latest version!
Fast reply Scroll to top