Just want to ask you a question...

Created Nov 23, 2018 21:29:13Latest reply Dec 24, 2018 17:59:54 246 7 3 2
  Rewarded E coins: 0 (problem resolved)
Guys, is there any product documents that you're eager to get, but don't have the permission to download?
Thanks.
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WheatGrass  Novice   Created Nov 29, 2018 11:49:11 Helpful(0) Helpful(0)

Please contact e.support@huawei.com to enhance your Huawei registered account privilege. And also, provide the SN of the product and contract of the product together in the email.
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rociot  Novice   Created Nov 24, 2018 01:32:15 Helpful(0) Helpful(0)

Hi friend,

Do you have information for an specific device?
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Skay  Adept   Created Nov 24, 2018 10:07:42 Helpful(0) Helpful(0)

if you get the document link but cannot download it , you need to increase your permission .
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Finn92  Novice   Created Nov 28, 2018 14:49:48 Helpful(0) Helpful(0)

hello sir ,
if you can access the document link but cannot review it , maybe you need to increase your permission .
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Jessica_Tian  Moderator   Created Nov 28, 2018 15:06:13 Helpful(0) Helpful(0)

you can send email to ask for help, the email address is : e.support@huawei.com
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wissal     Created Nov 28, 2018 17:35:27 Helpful(0) Helpful(0)

Yes it happened to me, in fact the system asked me to increase my rights, this is possible just add some informations and
later I waited for the verification of the support team Huawei, finally I received a confirmation by email indicating that I have permission to open and download the documents I wanted to obtain. it's simple.
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4am  Novice   Created Dec 24, 2018 17:59:54 Helpful(0) Helpful(0)

Permission control is necessary. You can apply for permission from the Huawei official website.
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