Huawei AR 129 CVW Call Waiting not Working

Created Aug 29, 2018 13:48:27Latest reply Sep 21, 2018 10:31:05 491 8 0 0

Problem Description: The router as Media Gateway to convert from SIP to analog line. its working but call waiting is not, and customer tried previse setup and added the service-active cw enable but it didn’t work as well.

Problem Analysis: let customer feedback debugging information and device configuration .

1.      Please take a photo with your Phone .

2.      Please make a detail operation about call waiting .

3.      Collect debugging information .

[Huawei] diagnose

[Huawei-diagnose] debugging voice msgtrace

[Huawei-diagnose] quit

[Huawei] quit

<Huawei>terminal debugging  

<Huawei> terminal monitor

 

=====Make a test, wait for about 3 minutes in order log outputs complete=====

#close log trace

<Huawei> undo terminal debugging

<Huawei>undo terminal monitor

<Huawei>sys

[Huawei] diagnose

[Huawei-diagnose] undo debugging voice all

 

Root Cause:Customer missed configuration on the voice view , Please configure service-right cw enable and service-active cw under pbxuser view , we made a test in the lab , remove that two commands will get the same result with customer provide logs .

Solution Description:According to use habit , we suggest to configure below recommend command .

[Huawei-voice] pbx number-parameter 159 1

 

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Skay  Adept   Created Aug 29, 2018 13:49:09 Helpful(0) Helpful(0)

Please upload the debugging info for reference .
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Finn92  Novice   Created Aug 31, 2018 13:55:40 Helpful(0) Helpful(0)

wow , nice sharing
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Finn92  Novice   Created Aug 31, 2018 13:55:45 Helpful(0) Helpful(0)

wow , nice sharing
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No.9527  Mentor   Created Aug 31, 2018 14:06:46 Helpful(0) Helpful(0)

thanks for your sharing
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yiyi0519  Novice   Created Sep 11, 2018 10:21:40 Helpful(0) Helpful(0)

it is very useful
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HC_David  Novice   Created Sep 14, 2018 11:36:44 Helpful(0) Helpful(0)

thanks for your sharing
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HC_David  Novice   Created Sep 14, 2018 11:36:55 Helpful(0) Helpful(0)

it is very useful
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yangyong  Adept   Created Sep 21, 2018 10:31:05 Helpful(0) Helpful(0)

thanks for your sharing
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