High latency

Created May 17, 2017 03:37:08Latest reply May 18, 2017 11:13:16 730 1 0 0
  Rewarded E coins: 0 (problem resolved)
Hello everybody,

I connected a ZK access control to a Huawei S5700-52P-PWR-LI-AC switch. But when I make a ping, the latency is high.

It is about 300ms to 450ms, and sometimes some packets are dropped.

I connect the device direct to the switch with a 1 meter cable. I have tested some cables and the problem persist.

The switch have no configuration, it is by default.

I want to know if there is something active that could cause that problem.

I hope you can help me.

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New_commer  Adept   Created May 17, 2017 03:37:09 Helpful(0) Helpful(0)

could you show the cpu usage of the device? the command “display cpu-usage”
and what is the software version


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