Failed to delete prefix on u19

Created: Apr 17, 2019 17:32:58Latest reply: Apr 23, 2019 14:33:49 132 5 0 0
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wo want to delete the wrong prefix, but I failed to do it.

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Nasr  Visitor   Created Apr 18, 2019 15:59:21 Helpful(0) Helpful(0)

forum

Here is an example how to delete the prefix 6 please confirm if you did this steps 
1. please check that you login with the admin user 
2. make sure you save the data 

If you got any error after that please send it to me and send me the version of the u19 

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xiaker2012  Enthusiast Technician   Created Apr 23, 2019 14:33:49 Helpful(1) Helpful(1)

Dear customer, to delete the prefix, you first need to delete the data that refers to the prefix, such as the user number, such as the number segment, such as routing analysis.
Only after all the data related to the prefix is deleted can you delete the prefix successfully.
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Mostafa.hussein  Visitor   Created Apr 17, 2019 17:35:53 Helpful(0) Helpful(0)

you can use command “config delete prefix dn *11* ifsharedprefix yes” can delete the prefix *11*, but this is not recommend due to the default prefix are all for some specific services, for some reasons, if you want to delete, you can configure a new service prefix the same attribute as the default.
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peter64     Created Apr 17, 2019 17:43:14 Helpful(0) Helpful(0)

Dear,

Go to Trunk > Calleeprefix configuration > mark the box beside prefix you want to delete > then click delete prefix at the top right of the page

If the above steps are done, please reply more with an attached picture

Thanks
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Tadros  Visitor   Created Apr 18, 2019 22:01:38 Helpful(0) Helpful(0)

what is the version of U19
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