A linked clone VM Provisioning Failure in FusionAccess

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[Product] FusionAccess

[Analysis]Due to Incorrect Domain Controller Configuration

[Symptom]: A linked clone VM failed to be added to a domain.

  1. [Fault Diagnosis and Troubleshooting]: Check the vdesktop.log file.

    The joinDomain.ps1 script was found failed to be executed.

  2. Manually add a VM that failed to be provisioned to a domain.

    The operation failed.

    It is suspected that a firewall existed in the customer's environment.

    190851e5z2dq5tss92lzq9.png?68b0c5f1-9ac5

  3. Modify the VM IP address to ensure that it was in the same network segment as the domain controller.

    The VM still failed to be manually added to the domain.

  4. Ping the domain name on the VM.

    The operation failed.

  5. Check the VM DNS configuration.

    The configuration was correct.

    It is suspected that the problem was caused by the domain controller.

  6. Ping the domain name on the domain controller.

    The operation failed.

  7. Open the DNS manager on the domain controller.

    Several items were missing in the forward lookup zone of the DNS.

  8. Open the Advanced TCP/IP Settings dialog box.

    Register this connections' addresses in DNS was not selected.

    190856z77rd07mzw7b7bls.png?26b8898f-8c5e

  9. Select Register this connections' addresses in DNS. Restart the Netlogon service.

    The missing items were added in the forward lookup zone.

  10. Manually add the VM to the domain.

    The VM was normally provisioned on FusionAccess.

[Solution]:

In the Advanced TCP/IP Settings dialog box, select Register this connections' addresses in DNS and restart the Netlogon service.


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