5GHZ channel problem

Hello, friend!
It's nice to meet you in the community.
We're working on getting the right answer for you.

Hello friend! hope it can help:

Cause:
If the computer cannot detect the Wi-Fi signal, this issue may be caused because your router does not support the 5 GHz frequency band.

Solution:
Check whether you are using a router that supports the 5 GHz frequency band.
If so, check whether the channel settings of your router match the local channel on the router management screen. For example, select channels 36 to 64 or channels 149 to 165 in China. For details on how to check the channel, read the router description or consult the router provider.
If your router does not support the 5 GHz frequency band, change to the 2.4 GHz frequency band.

For more cases can visit link below:

https://consumer.huawei.com/en/support/content/en-us00692619/

Thanks!

Hello, friend!

The range of radio channel spectrum resources is planned by each country.

The Wi-Fi spectrum supported by the device depends on your country.

If your area only supports 5Ghz wifi in the 36 to 64 spectrum, this cannot be changed.

If you can, you can provide the complete model of your country and device for confirmation.

Thanks!

im facing the same issue. any solutions?

Buying Huawei router ws5200 was one of biggest mistake of my life. I will suggest to other please don't buy any kind of product of huawei.

They are selling 5Ghz router, but you cannot use 5Ghz Wifi due to the not enough channels. Nice scam!!!

My money is wasted now i have move to other brand are giving higher number 5Ghz Chanel on their router.

Hello, friend!

I'm sorry for the bad experience. The WS5200 is a consumer device. I've sent your questions to the consumer platform.

In addition, it was confirmed that the device supports 5 GHz Wi-Fi.

If a general-purpose mobile phone or terminal (supporting all channels), the mobile phone or terminal can use 5 GHz Wi-Fi with low channels.

The Wi-Fi names for 2.4 GHz and 5 GHz are the same by default. You will be automatically connected to the faster Wi-Fi network. If you want to use 5 GHz Wi-Fi only, you can disable the Prioritize 5 GHz feature by performing the following steps:

1) Connect your phone to the router's Wi-Fi network. 

2) Enter 192.168.3.1 in your browser address bar and follow the onscreen instructions to log in. 

3) Select My Wi-Fi and disable Prioritize 5 GHz.You will now be able to find two Wi-Fi network names. Connect to the Wi-Fi network with "_5G" at the end of its name.

Frequency bands and power

(a) Frequency bands in which the radio equipment operates: Some bands may not be available in all countries or all areas. Please contact the local carrier for more details.

(b) Maximum radio-frequency power transmitted in the frequency bands in which the radio equipment operates: The maximum power for all bands is less than the highest limit value specified in the related Harmonized Standard. The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: 

Wi-Fi 2.4G: 20 dBm;

Wi-Fi 5G: 5150-5350 MHz: 23 dBm, 5470-5725 MHz: 30 dBm.

Thanks!