3G/LTE Connection

Created: Mar 16, 2016 22:58:56Latest reply: Mar 17, 2016 17:48:42 1145 5 0 0

Hello, I have an AR157-HSPA+7, software version: V200R005C20SPC200.

I have problem to connect to internet by a 3G connection and I don't know where is the problem. These are the steps that I have made to connect it.

- Restore factory settings

- Internet access wizard, using 3G/LTE interface

- Selected NAT and always online

- Configure LAN as usual and save

- Create an APN with my configuration and select it when apply changes in the 3G/LTE interface

But it doesn't work. I can see in the device information, item 3G/LTE that the carrier is my company, the signal is OK but the working status is Disconnected.

What is the wrong thing?

Thanks for your help

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im2good     Created Mar 17, 2016 15:50:36 Helpful(0) Helpful(0)

Please attach the configuration.

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pburbano     Created Mar 17, 2016 17:35:10 Helpful(0) Helpful(0)

Thanks for the help, here is the configuration file.

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im2good     Created Mar 17, 2016 17:38:07 Helpful(0) Helpful(0)

Another way, is to check your USB dongle. Can you please attach the model of the USB dongle you are using?

 

AR router supports a limited list of them, not all models are supported.

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pburbano     Created Mar 17, 2016 17:46:11 Helpful(0) Helpful(0)

I'm sorry, but I don't use any USB dongle, the Router have a SIM slot. I only insert my SIM into this slot.

Thanks

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im2good     Created Mar 17, 2016 17:48:42 Helpful(0) Helpful(0)

OK, checking the configuration.
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