Got it

18000012 Failed to back up the HDC configuration

Latest reply: Jul 5, 2022 19:34:47 261 9 4 0 0

Hello, friend!

Today I want to share a case about the OSMigrate upgrade failing, and the error message '18000012 Failed to back up the HDC configuration.' is displayed.

Problem description

During the OSMigrate upgrade, error 18000012 failed to back up the HDC configuration.

Problem analysis

1. During the upgrade of FusionAccess 6.5.1 to FusionAccess 8.0.2, the OS upgrade error 18000012 failed to back up the HDC configuration.

2. Check the error log /home/FusionAccess/osmigrate/osmigrate.log and find that only ERROR backup HDC failed is reported and error number.


backup HDC failed is reported


3. Check the /home/FusionAccess/osmigrate/backup.sh script and find the error information.


18000012


4. Check the BACKUP_PATH (/mdata/mbackup/) directory based on the script. It is found that the directory is normal.


BACKUP_PATH


6. Check the util.sh script based on adapSTATE. Check the /opt/HDC/path directory.


util.sh


7. The STATE_XXX.xml file is missing from the directory. Copy the file from other components and modify the file. Then perform the upgrade again. The upgrade is successful.


STATE_XXX

This is my solution, how about yours? Go ahead and share it with us!


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Jackson.F
Created Jun 30, 2022 09:08:49

I have the same issue, thanks for your sharing!
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olive.zhao
olive.zhao Created Jul 5, 2022 08:36:08 (0) (0)
 
little_fish
Admin Created Jul 4, 2022 02:59:50

Good case.
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olive.zhao
olive.zhao Created Jul 5, 2022 08:36:17 (0) (0)
Thanks!  
Saqibaz
Created Jul 4, 2022 06:22:11

Thanks for sharing
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olive.zhao
olive.zhao Created Jul 5, 2022 08:36:24 (0) (0)
 
Saqibaz
Created Jul 4, 2022 06:22:17

Thanks for sharing
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vladislavzh
HCIE Created Jul 5, 2022 19:34:47

thanks
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olive.zhao
olive.zhao Created Jul 6, 2022 00:37:23 (0) (0)
 

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