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16GB Huawei P8-Lite Stora...

16GB Huawei P8-Lite Storage Issues

Created: Yesterday 10:53Latest reply: Apr 20, 2022 10:54:43 60 3 0 0 0
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My dad's got a P8-Lite 2017 (budget, but ideal for his needs) but I've noticed despite having a 16GB storage it's forever >15GB used. He has little over a handful of apps installed (none beyond Whatsapp that should generate much appdata).


When visiting I usually manually move the Whatsapp Media to his SD card, and delete Appdata from Chrome and other apps, just so I have enough to update the apps that need updating via the Google Play Store (even then Chrome says it can't). The ability to move apps from internal to SD is unavailable.


The vast majority of the bloatware from both Google and Huawei you cannot uninstall. Is it normal that 16GB phones on Android 8 are handicapped in this manner, or is something seriously wrong that maybe a factory reset will fix? Do I need to start looking for a 32GB replacement phone?

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Y_T_Z
Admin Created Yesterday 10:54

Dear user,
Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/?fromConsumer=en_community_Community), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.
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Y_T_Z
Y_T_Z Created Yesterday 10:55 (0) (0)
Hello, some of the apps that come with phone cannot be uninstalled.  
SamB
SamB Reply Y_T_Z  Created Yesterday 11:16 (0) (0)
 
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Y_T_Z
Y_T_Z Admin Created Yesterday 10:54

Dear user,
Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/?fromConsumer=en_community_Community), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.
View more
  • x
  • convention：

Y_T_Z
Y_T_Z Created Yesterday 10:55 (0) (0)
Hello, some of the apps that come with phone cannot be uninstalled.  
SamB
SamB Reply Y_T_Z  Created Yesterday 11:16 (0) (0)
 
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