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15 min - 24 hours dumps empty

Created: Aug 16, 2021 07:59:38Latest reply: Aug 22, 2021 00:56:57 428 4 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello I need to return for help with this issue, maybe you guys can help me to confirm:  

you how customer can create a task to get 15-min and 24-hours performance logs atumatically.


I informed him that he need to:

 

1.     Open the Network Management app and choose System > Task Schedule > Task Management from the main menu.

2.     In the navigation tree of the Task Management window, choose Database Capacity Management.


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Customer response: 

Those task settings were already done, but the dump files are empty.

also confirmed that All NE’s are sync with NCE

Performance is enabled on all NE’s


So as you recommended I suggested to create a new case:


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But after he cannot tried to create the task, it seems that he cannot choose any NE from the list:


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Why he cannot create performance task? Or why dump are empty for 15-min and 24-hours, since the tasks are configured already. 

Can you please help me to confirm what is wrong configured?:( 

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liqiang185
Admin Created Aug 16, 2021 09:59:17

Dear friend!

1. Please ensure that the NE time synchronization and performance monitoring functions are correctly configured.

2. Please set the task execution period properly.

3. Follow the screenshot below.

1

The NA NE may not appear to be a transport network NE.


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Dear friend!
Please rest assured that we'll be back with an answer shortly.
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Dear friend!

1. Please ensure that the NE time synchronization and performance monitoring functions are correctly configured.

2. Please set the task execution period properly.

3. Follow the screenshot below.

1

The NA NE may not appear to be a transport network NE.


View more
  • x
  • convention:

Good answer
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  • convention:

Great answers
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