Number of SOAP Connections Exceeds the Maximum Allowed by the PGW

abrahim
abrahim  Diamond  (1)
7 years 10 months ago  View: 1018  Reply: 2
1F


Fault Identification

This issue occurs when the following conditions are met:

  • Commands from the provisioning system time out or fail.
  • The process.log file obtained by runninglsof -i:8080 >> process.logon the board where the active provisioning gateway (PGW) module resides, indicates that the number of established SOAP connections exceeds 100.
  • A lot of debug log information about the PGW process is displayed to indicate that the maximum number of links is reached. The key log information is Maximum allowed links in the thread are already allocated. No more links are available in this worker thread!.

Troubleshooting Method

Restart the PGW modules.

Troubleshooting Procedure

  1. Stop service provisioning.
  2. Open the MML Command - UPCC window and run RST MODULE to restart the PGW modules that are in Not Ready state. The following is an example command:
    RST MODULE: MID=xx;
Alaul
Alaul  Diamond 
7 years 10 months ago
2F
Very good doc
Armetta
Armetta  Diamond 
7 years 10 months ago
3F
Useful commands