Fault Identification This issue occurs when any of the following conditions is met: - ALM-5221 License File Invalid is generated on the alarm console.
- ALM-5215 License Feature Expired is generated on the alarm console.
- The PGW operation log information contains error code 20499, which indicates that all subscriber definition commands from the provisioning system fail to be executed.
Troubleshooting Method Encourage the carrier to apply for a license. Troubleshooting Procedure - Log in to the PGW Web LMT and run LST PSUBDATA to check whether the number of dynamic subscribers (identified by DynamicCreated) is not 0. The following is an example command:
LST PSUBDATA: TYPE=DynamicCreated; - Yes: Go to 2.
- No: Go to 3.
- Open the MML Command - UPCC window and run SET SCANSW to enable the offline quota reset function and run MOD INSP to clear dynamically created subscribers. The following are example commands:
SET SCANSW: SW5=ENABLE; MOD INSP: SYSCP=SYSPARAMETER, INSPN=VRM_CLEARALLDYNCREATEDUSER, INSPV=1; - Log in to the PGW Web LMT and run LST PSUBDATA to check whether the number of static subscribers (identified by AllUserNum) exceeds the value of the license control item Storing and Managing SPR Subscription Data. The following is an example command:
LST PSUBDATA: TYPE=AllUserNum; http://localhost:7904/pages/CEC1230A/01/CEC1230A/01/resources/public_sys-resources/icon-note.gif NOTE: To obtain the value of the license control item Storing and Managing SPR Subscription Data, run DSP LICENSE. - Yes: Go to 4.
- No: Contact Huawei technical support engineers.
- Encourage the carrier to apply for the license control item Storing and Managing SPR Subscription Data
| 
Favorite (0)
Reply
