Fault Identification This issue occurs when the following conditions are met: - The value of the measurement entity Number of Responses with DIAMETER_UNABLE_TO_DELIVER of the measurement unit Interworking Between PCRF and PCEF by Result Code is much better than in normal traffic cases.
- A lot of the following error information is logged on the Unified Policy and Charging Controller (UPCC):error:0x52140002 (PMGR_STA_ITEM_CREATEDISPATCHCB_FAILED). For details about how to view log information on the UPCC, see Uploading or Downloading Files.
Troubleshooting Method Software parameters are abnormal. To resolve this issue, restart the UPCC. Troubleshooting Procedure - Log in to the active OMU board, switch to the database user oracle, and run software parameter restoration commands. The following are example commands:
su - oracle sqlplus / as sysdba UPDATE NE231_1.TBL_INSP SET I_PARAMTYPE = 6030, I_PARAMVALUE = 3072000, I_MINVALUE = 4096, I_MAXVALUE = 2147483647 WHERE I_INDEX = 226; UPDATE NE231_1.TBL_INSP SET I_PARAMTYPE = 6031, I_PARAMVALUE = 1024000, I_MINVALUE = 10240, I_MAXVALUE = 2147483647 WHERE I_INDEX = 227; UPDATE NE231_1.TBL_INSP SET I_PARAMTYPE = 6040, I_PARAMVALUE = 5000, I_MINVALUE = 3000, I_MAXVALUE = 2147483647 WHERE I_INDEX = 216; UPDATE NE231_1.TBL_INSP SET I_PARAMTYPE = 6041, I_PARAMVALUE = 2000, I_MINVALUE = 100, I_MAXVALUE = 6000000 WHERE I_INDEX = 217; COMMIT; - Open the MML Command -UPCC window and run FMT. The following is an example command:
FMT:; - Run RST ME to restart the UPCC. The following is an example command:
RST ME: MEID=xx; | 
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