Subscriber Types Are Set Incorrectly in UPCC

abrahim
abrahim  Diamond  (1)
7 years 10 months ago  View: 922  Reply: 1
1F


Fault Identification

This issue occurs when either of the following conditions is met:

  • The value of the measurement entity Number of Responses with DIAMETER_ERROR_INITIAL_PARAMETER of the measurement unit Interworking Between PCRF and PCEF by Result Code is much greater than in normal traffic cases.
  • A subscriber defined with an identity (for example, IMSI) cannot go online on the Internet after subscribing to the Internet access service, but a subscriber defined with another identity (for example, MSISDN) can go online on the Internet after subscribing to the Internet access service.

Troubleshooting Method

Change the value of the software parameter VRM_SUBSRCIPTIONIDTYPE that determines the type of subscribers supported by the Unified Policy and Charging Controller (UPCC).

Troubleshooting ProcedureCreate a subscriber interface message tracing task to obtain the value of Subscription-Id in a credit control request (CCR) message.

  1. Run LST INSP to query the subscriber type determined by the software parameter VRM_SUBSRCIPTIONIDTYPE. The following is an example command:
    LST INSP: SYSCP=SYSPARAMETER, INSPN=VRM_SUBSRCIPTIONIDTYPE;
  2. Check whether the value of Subscription-Id obtained in 1 is consistent with the subscriber type obtained in 2.
    • Yes: Contact Huawei technical support engineers.
    • No: Go to 4.
  3. Run MOD INSP to change the value of the software parameter VRM_SUBSRCIPTIONIDTYPE to match the subscriber type obtained from the credit control request-initial (CCR-Initial) message. The following is an example command:
    MOD INSP: SYSCP=SYSPARAMETER, INSPN=VRM_SUBSRCIPTIONIDTYPE, INSPV=xx;
Armetta
Armetta  Diamond 
7 years 10 months ago
2F
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