Communication Between the UPCC and the USCDB Is Abnormal

abrahim
abrahim  Diamond  (1)
7 years 10 months ago  View: 1330  Reply: 1
1F


Fault Identification

This issue occurs when the following conditions are met:

  • ALM-22004 DSG SCTP Link Fault is generated on the alarm console.
  • A lot of the following error information is logged on the Unified Policy and Charging Controller (UPCC) for which ALM-22004 is generated:[sendDciRequest]Call Dci::dciSendMsg fail! errCode = -1[dbaprocess.cpp,1230]. For details about how to view log information on the UPCC,

Troubleshooting Method

The data service gateway (DSG) module is faulty. To resolve this issue, restart the DSG module identified by Module number and Remote location number in ALM-22004.

Troubleshooting Procedure

Run RST MODULE to restart the DSG module identified by Module number and Remote location number in ALM-22004. The following is an example command:
RST MODULE: MID=X;
Armetta
Armetta  Diamond 
7 years 10 months ago
2F
great presentation