Perform the following steps to resolve the problem:

                               Step 1     Open Internet Explorer 8, 9, or 10.

                               Step 2     Choose Tools > Internet Options from the toolbar. On the Internet Options page, click the Advanced tab.

                               Step 3     In the Security area, select the Use TLS1.1 and Use TLS1.2 check boxes, as shown in Figure 1-1.

Figure 1-1 Internet Options

 

                               Step 4     Click OK.

               Step 5   Restart the Internet Explorer.