[CrowdLabs_Issue 03] Huawei Technical Support App

Alaul
Alaul  Diamond 
7 years 8 months ago
51F

Dear:

 

My favourite section is Alarm & command quueries. When i felt any problem in switching or alarm work, i get help from here & i am very pleased about it.

Pema Wangdi
Pema Wangdi  Diamond 
7 years 8 months ago
52F

Quote 18 #

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Cherry Posted on 2014-08-14 19:18


Thanks for the information

Pema Wangdi
Pema Wangdi  Diamond 
7 years 8 months ago
53F

Reply 18 #

Thanks for the information
sashi.giri
sashi.giri  Platinum 
7 years 8 months ago
54F

Answer 1:Four functions most important to me are:

              1. Query function: This helps me to query any commands reference, any documents, etc. Very helpful.

              2. Bulletin - This function gives important updates on Huawei events and products, very helpful.

              3. Most Viewed products - Helps me understand the products that are popular among the operators.

              4. Videos - provides videos of important products and technologies which I can view on the go.


Answer 2: My favourite function of the app is the Query function. This allows me to quickly find out command reference and alarm information in just few clicks.

小小小飞鱼
小小小飞鱼  Platinum 
7 years 8 months ago
55F

Reply 20 #

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小小小飞鱼
小小小飞鱼  Platinum 
7 years 8 months ago
56F

Reply 23 #

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dharif23
dharif23  Gold 
7 years 8 months ago
57F

I have got to tell you that, i have been using the app for a few days now and found that its pretty amazing. I liked

1. Product Documentation

2. HedEx file

3. Command and Alarm Search

4. Videos


- I would like to recommend the developers to try to decrease the app size as it takes 27MB space and its takes more then 5 minutes to download.

- Phone with less RAM wont be able to render the data faster

- I have faced a problem while browsing with my Samsung Galaxy Y, that it gobbles up my memory and shows low disk space.

- I would also like to request to put a "Download Product Documentation" Button in the documentation details. so that customers can download the documentation for further use and save their valued cellular data.

- I would also like to recommend that you should apply video resolution quality filtering like YOUTUBE. Or you can automate it based on users Network settings.


Hope this post helps.


Thank you.

-

arif

m7g
m7g  Diamond 
7 years 7 months ago
58F

My list - next:

1. Product information

2. Video

3. Query (commands and alarms) and cases

4. Favourites

 

All is good!

w.buddhika
w.buddhika  Junior 
7 years 7 months ago
59F
 I like the below five sections

 

1. Huawei Product document

2. FAQs section

3. HedEx file

4. Training documents

Felipe
Felipe  Platinum 
7 years 7 months ago
60F

Hi All!

Four functions very useful for me are:

1. Query/ Commands: I can search very fast and easy commands anywhere!

2.Query/ Alarms: I can search very fast and easy Alarms information anywhere anytime! Don?t need to power on my laptop.

3. Query/ Scan: This function it?s on beta version only, I have tryied and I thinks it?s great, will be very useful for field engineers!

4. Videos: I can see and learn about Huawei Products anywhere anytime!


Best Regards!

6/7Page