Micro Base Station Alarm/Event Documents-Assistance for Fault Rectification
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1. Application Description 1) Service Description An alarm refers to the fault information reported to the network management center when a product incurs a fault. If an alarm is generated, it must be cleared manually. An event refers to the notification information generated on a product. An event does not indicate a fault, and it does not need to be processed manually. Events are used to notify operation and maintenance engineers of what has happened. The following describes alarms to illustrate what maintenance engineers need to do when an alarm is generated on a product. 1. On the network management center, obtain the following information about the alarm:
2. Query the alarm reference by alarm ID or alarm name. 3. Clear the alarm step by step based on the queried information. 4. If the alarm persists, collect the fault information and contact Huawei engineers. The complex system fault requires analysis on all relevant NEs. For the LTE mode, you can refer to eRAN Troubleshooting Guide. For the UMTS mode, you can refer to RAN Troubleshooting Guide for troubleshooting. 2) Documentation Description
2. Highlights
3. Reference Documents
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