[CrowdLabs_Issue 03] Comment on the New Support Website

阳光的味道
阳光的味道  Silver 
7 years 6 months ago
71F

Quote 143 #

I have another suggestion that will help the users to use the support website more efficiently.


- I suggest that you add a "Mail Box Clean-up" tool. This tool/option will allow users to delete all the mails in the inbox at one go. There can be options to choose the mail box (personal/system) and message type (read/unread) and do the clean up by a single press of a button.


I submit many posts against which I get multiple feedback. People also like like posts and make them favorite. I get notifications against those. For example, this morning I had about 200+ notifications and it took me about 30 minutes to delete those mails. If I had a "Mail Box Clean-up" tool, I could do the same in 1 minute, saving me 29 minutes!

yaziz Posted on 2014-09-25 11:17

Dear yaziz,

Could you capture the notificaitons? I am thinking about that whether all this notifications can be combined in one mail each day.

Then you just need to delete one mail.

Pema Wangdi
Pema Wangdi  Diamond 
7 years 6 months ago
72F

Dear Administrator,

While opening documentation this error occurs once. Please check.


阳光的味道
阳光的味道  Silver 
7 years 6 months ago
73F

Quote 123 #

I think below is a problem of new support website, Last Update Time is not shown in my space for My subscription of Personal Information, Check below :


ahsan Posted on 2014-09-24 02:24

Dear sumon_ahsan,

Thank you for your reply.

Let me explain this situation.

I guess you havent subscribe or have cancel it before so you cant see the last update time.

Once you subscribe you will see it just like mine.

click Setting above then you can see the last update time.

 

 

 

阳光的味道
阳光的味道  Silver 
7 years 6 months ago
74F

Reply 149 #

Dear,

How can you get the URL?

Please use this correct URL instead:

http://support.huawei.com/hdx/hdx.do?docid=SE0000734526&lang=en

 

阳光的味道
阳光的味道  Silver 
7 years 6 months ago
75F

Quote 140 #

wow! thanks. i got it. the link also logs in automatically. i dont need to login separately. great. thanks again.
yaziz Posted on 2014-09-25 10:19

Dear yaziz,

Im so happy to see your wow!  too.

阳光的味道
阳光的味道  Silver 
7 years 9 months ago
76F

All the documents under Product Support are published by DESC. The first document in each list is the latest version.

 


On a site there are no explanations than the C00 version differs from C10.

---Do you mean the diffrence between the old Support website and New Support website?

Ilnur
Ilnur  Gold 
7 years 9 months ago
77F
Can not show directly all versions of the same file? Because it is difficult to look for documents different in subject. But to add opportunity to open at the file all earlier issued versions in case of need.

About C00 and C10 difference: no, I wanted to learn a difference between the V100R008C00 and V100R008C10 files.

Thanks!!!!!

乐乐
乐乐  Junior 
7 years 9 months ago
78F

 

Please click tiltle to sort by subject and version.(see as below capture)

 

 

About C00 and C10 difference:

I forward your request to the author. He/She will reply you later.

z00216756
z00216756  Jackeroo 
7 years 9 months ago
79F

回复 4 楼

You can learn our document Updates in Library Changes. There are differences bwteen V100R008C10 and V100R008C00.

You can learn the new features and boards in the new feature package, and it is convenient to look for what you want to see.

Currently, the new feature package of V100R008C00 was released. The new feature package of V100R008C10 will be released in the later half of this year.

 

 

Suresh061085
Suresh061085  Medium 
7 years 9 months ago
80F

Hi,

Under "Knowledge Base-----Troubleshooting cases"; if there are many cases published (for example 200 cases), it is better to segregate them into several groups according to their features, so that it will be easy to search for a particular case rather than going through all cases to find the one that we are interested to read.




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