This functions is good. As we usually views related documents or same documents every day related to our work.

Time will be saved and it will be faster to find documents. Thanks for the change Huawei made and keep on developing good function,

Also thanks for considering customer feedback and making changes as per the customer feedback ...........

My Suggestions: 

It will be good if we have delete option in recent list if we dont need it to be shown in recent list we can delete it.

Recent view will increase as on we browse a documents if we dont need some recent views we can delete it.

PemaWangdi Posted on 2014-09-25 00:39

 

Dear PemaWangdi,

Thank you for your suggestions.

For the space on the home page is limited. The Recent View only display around seven product you view recently.

If the product documents you dont view recently the products name will be replaced by the other products in Recent View automatically. So I think you dont have to delete it.

Have a nice day!

wow! thanks. i got it. the link also logs in automatically. i dont need to login separately. great. thanks again.

So the bottleneck is the download of the document. In other cases when the PDF file is opened within the browser (from other vendors), the file is downloaded and cached to the local disk to facilitate the search. (The download is also conducted automatically).  We suggest you downloading the PDF file manually. If it is too big, we will suggest the author delivering the document in a small size with several files together to facilitate the downloading. 

So the bottleneck is the download of the document. In other cases when the PDF file is opened within the browser (from other vendors), the file is downloaded and cached to the local disk to facilitate the search. (The download is also conducted automatically).  We suggest you downloading the PDF file manually. If it is too big, we will suggest the author delivering the document in a small size with several files together to facilitate the downloading. 

c00161792 Posted on 2014-09-25 10:32

Best option for us, to see the document from the navigation link,  pls try to arrange accordingly. 

I have another suggestion that will help the users to use the support website more efficiently.

- I suggest that you add a "Mail Box Clean-up" tool. This tool/option will allow users to delete all the mails in the inbox at one go. There can be options to choose the mail box (personal/system) and message type (read/unread) and do the clean up by a single press of a button.

I submit many posts against which I get multiple feedback. People also like like posts and make them favorite. I get notifications against those. For example, this morning I had about 200+ notifications and it took me about 30 minutes to delete those mails. If I had a "Mail Box Clean-up" tool, I could do the same in 1 minute, saving me 29 minutes!

You can get my compiled feedback on the improvement scopes of Support Website in the following link -

http://support.huawei.com/gsbbs/bbs/18525.html

 

Dear PemaWangdi,

Thank you for your suggestions.

For the space on the home page is limited. The Recent View only display around seven product you view recently.

If the product documents you dont view recently the products name will be replaced by the other products in Recent View automatically. So I think you dont have to delete it.

Have a nice day!

Lucy Luo Posted on 2014-09-25 09:46

Thanks for the information ....... 

In new support website I liked most is search function. If I just put the name of product on home page then I get the total information.

 

 

 

It is very helpful.

Available sorting according to the document version - not the most convenient. It will be better if it is possible to select a mode of show of the last versions in each direction. Where that is R008, where that R006, where that generally without version. For example, on the printskrena in case of a choice of R008 the ROADM file will be gone...

On a site there are no explanations than the C00 version differs from C10.

Reply 113:

Ans#1

Check below pink colored position:

the for can be a blank text box, where any person who dont have have huawei accaount will write something & send mail to huawei...

Ans#2

Pictorial view has great impact than normal writing thats why I want this...

ahsan Posted on 2014-09-24 02:37

Dear sumon_ahsan,

For Ans#1: The users registered even common users can feedback to Support administrator by click Website Feedback on the home page.  If users not registered, Support administrator can not contact with he/she.

For Ans#2: I submited a requirement ticket for tracking (The internal ticket number is 201409265287). Support development team will analyzing it.