Nice! I rally liked it

Dear Lucy:

Please find below further clarification against your reply a & b.

a)-----You could check your messages on the top right corner after you enter the Group Space. Please take a look at the screenshot as below.)

     Thats exactly what I meant! You have to enter group space to check your messages. Why dont you put the "My Messages" tab on the top page? The moment I log in to Huawei support page Ill get to see the information about my messages.

 

b) ---- For Wireless Network bookshelf, you could click Support in red circle as below screenshot:

     Thanks I did see that; still thanks. But there is still some problem with other links When I press any tab all the times that takes to a Chinese version of the pages and naturally lose my way. This happens of I press "Solutions", "Products", "Services"  or "About Us" tabs. The snap shots are given below. Only when your press "Support Tab" every thing seems to work out fine.

 yaziz 发表于 2014-09-05 19:35

Dear yaziz,

September 8 is the mid-autumn day and it is big day in China. Were in holiday that day. Sorry for reply you late.

a)

-----Ans: I got it now. Thank you for your good advice. I will diliver your requirement to Group Space developement team.

b)

-----Ans: When you first enter "Solutions", "Products", "Services"  or "About Us" page, please select your location and language.  Then the language you selected will be remembered and you neednt to select it again.

Answer 2: 

1.     1. The website has to add an option in GS office where someone can delete any post if post contains wrong information.

2.     2. The website should provide navigation link for all the product document which is given.

shisir Posted on 2014-09-07 17:00

Hi moalaul,

Here are my answer:

Point 1.

----Ans: By now, only Group Space Admin can delete  any post. If you have some posts want to be deleted please contact with Group Space Admin or send me messages. 

Then I will deliver your requirement to Group Space development team, they will analyzing it.

 

Point 2.

----Ans: Im not sure what your mean of navigation link for all the product document which is given.

You can view all the product navigation on the home page.  Please see the screenshot. For example, if you click the product of GBSC then you can view the GBSC documents.

 

 

To dear all

Now you can see points you have earned in CrowdLabs03 from August 1 to 31 , in the attachment of Reward Point Ranking (August 1 and 31) . 

It would be better if there is marked as read in the message.

For me, the new support website looks very attractive and easier to get information. Specially, I like the knowledge base tab which i frequently use to gather fault handling knowledge . However, it seems it takes few more times to load the page.

Also, the bulletin tab is very useful, which keep me up to date. Huawei query and answers tab is also useful for me.

http://support.huawei.com/gsbbs/bbs/18465.html

Lucy Luo Posted on 2014-09-12 18:20

http://support.huawei.com/gsbbs/bbs/18467.html