This is really a nice place!!!

great!

some functionalists that I like or that I think it was nice is Path Copy functionality, multiple as well as single operation for document download, sharing capability with other social media or email sites

for you to change on the next site is that when ever you use a tool tip functionality on the website dont repeat the title on the tool tip, like CPS CPS, CRM CRM, as long as I know a tooltip, sometime called infotip or a hint, is a GUI element used to provide short and precise description of the tool in conjunction with the cusrsor, so that if the lable says CRM and I like if you say something short about CRM or to say Customer Relationship Management

Dear all, welcome to experience the new support website. Your suggestions and opinions mean a lot to us.  With your help, our support website development team will try our best to create an ideal platform for you.

Hi labanya,

I think it is good suggesiton. So Support website can show who is logined and welcome he/she visited friendly.

 

Any comments?

Hi Kiya,

Thank for your good idea. Whats more, your description is clear and very usefull for us.

Dear all, welcome to experience the new support website. Your suggestions and opinions mean a lot to us.  With your help, our support website development team will try our best to create an ideal platform for you.

Kevin Wang Posted on 2014-08-08 09:06

Gosh, Big Boss appeared. . . .

Kevin is Support website & HedExLite‘s PDT Leader...

 

 

Obtaining Information From Relevant Personnel and Documentation

 

 

Information Type	Method
lBoQ lTechnical bidding documents lProposals for product marketing	Obtain these documents from Huawei sales personnel.
Original LLD of live networks	Obtain LLD from network planning personnel of customers.
Pre-sale test results and analysis reports	Obtain these documents from Huawei sales or technical support personnel.
Current services and network resource utilization	Collect that information from maintenance engineers of customers or staff from management service companies.
Service running status and major problems	Collect that information from maintenance engineers of customers or staff from management service companies.
Number of network users and traffic models	Collect that information from network planning personnel of customers.

 

Answer 1: Three additional features that I liked about this new site are:

1. Group Space - Here we car join/ create group and discuss/ share knowledge on our field of concerns such as wireless network, A&S field, etc. This is really helpful to share ideas and issues.

2. Another important feature is My Space, especially the My To-Do option. This will allow us to keep some kind of reminders and calender events and allow us to continue the reading/ downloading the task when we are free or when we get time.

3. Another important option that I like is UseFul Link option - This allows us to directly go to the links which concerns us and this way it is simplified and easy to find the resources. 

Answer 2: 

1. The website need to have a menu option for Contact Form, using which the customers can send their feedback or query to Huawei. Customers who dont have Huawei account should also be able to post their query to huawei through this contact form option.

2. I would love to have a page where updates on latest project or latest products introduced by Huawei is provided. This could be image gallery/ articles, etc.

3. Also if Huawei can give a page in their website which can carry important facts about Huawei like company information, latest statistics, etc.