Problem:

Context SR became low after up-gradation work  due to tone file missing at YYHMGWXX. Problem is solved after loading required tone files.

From Assurance report:

MGW	MSS	Vendor	29-Dec	30-Dec	31-Dec	01-Jan
YYHMGWXX	YYHMSSXX	Huawei	100.00%	100.00%	99.82%	99.85%

 
 Way of findings the root cause:

//Call Log Checking:

After checking the call log, we have found that some log is generated related to tone file

--------

 FrmNo  SlotNo BrdPos   BrdType  Time                            Pid      Severity

 

 2      14     back     CMU      2013-01-02 17:09             53       3

 Calllog: 1 1C6493 Pid49 Cmd1 T5ff7200d S3 SC322SP123RC94RP53 M45(MTCU_SEND_TONE_RESP) E21 TondID:  1d0002 td_ipc92,M48,F0.

 

//Tone File Missing:

After checking the tone file configuration, found that some required tone file are missing.

%%LST TONEFILE:;%%

RETCODE = 0  accomplished

 

Tone files list

---------------

 File name                        File creating time          File size(Bytes)      CRC

      

 tonefile_wb.arj                  2013-01-02 17:09         29934455              44432                

 tonefile.arj                     2013-01-02 17:09         2701032               45978                

(Number of results = 3)

 

 

//Tone file loaded

Tone files list

---------------

 File name                        File creating time          File size(Bytes)      CRC

 

  P001DS0001AF0011132.stf          2013-01-02 17:09         203808                64112                

 P001DS0002A000000E3.stf          2013-01-02 17:09         5152                  56568                

 P0025S0051A00000000.stf          2013-01-02 17:09         464928                38953                

 P0032S004FA00000000.stf          2013-01-02 17:09         8224                  55305                

 tonefile_wb.arj                  2013-01-02 17:09         29934455              44432                

 tonefile.arj                     2013-01-02 17:09         2701032               45978                

 

 

//No error after loading tone file

Then we have loaded all the required files and found that no log is generated after that. Eventually context SR KPI has been improved.

O&M    #187      

%%LST LOG: LTP=CALL, SD=2013&01&02, ST=17&15&02, ED=2013&01&02, ET=17&30&22;%%

RETCODE = 0  accomplished

 

No matching record is found

 

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