[2014 User Group Meeting] Share Success Stories

yeyo
yeyo  Gold 
7 years 4 months ago
11F

Reply 2 #

Congratulation, keep it up
Pema Wangdi
Pema Wangdi  Diamond 
7 years 4 months ago
12F

Reply 4 #

Congress and Keep On participating ...............
Pema Wangdi
Pema Wangdi  Diamond 
7 years 4 months ago
13F

Reply 3 #

He has a great success story keep it up .............
yeyo
yeyo  Gold 
7 years 4 months ago
14F

Reply 3 #

Great!! keep on exploring 
Sonam
Sonam  Platinum 
7 years 4 months ago
15F

Reply 2 #

Congrats for your hardwork and winning the price 
Sonam
Sonam  Platinum 
7 years 4 months ago
16F

Reply 4 #

Sonam
Sonam  Platinum 
7 years 4 months ago
17F

Reply 2 #

Ghorazz2.2
Ghorazz2.2  Senior 
7 years 4 months ago
18F

My success Story

We had been facing a network issue in the mids of this year. The problem was Iphone 5 and 5s was unable to camp on to our 3G network and we were awestruck with the problem. We didn’t know why it was happening only with the Iphone. We raised a ticket for the problem and we were asked to send the logs and traces of the problematic NodeBs. But still then the issue was not solved. From our side too we kept on trying and looking for solutions in hedex and online support website. Finally we came across a same story where UE was unable to camp on to a NodeB.

We came to know that the problem was not with the NodeB or the 3G network but due to some parameters in a neighbouring GSM  BTS. The two parameters which were not allowing UE to camp onto NodeB was Q search I and Q search P under GCELLTRANSYS (Call control UTRAN System Control message).

 

Upon looking into what the two parameters were actually. The following is what we found out:

Q search I

Meaning: This parameter specifies the level threshold for cell reselection in idle mode. In idle mode, if the signal level of the serving cell is below [0, 7] or above [8, 15], the MS starts to search for 3G cells. For example, if this parameter is set to 5 and if the signal level of the serving cell is lower than 5, the MS starts to search for 3G cells; if this parameter is set to 10 and if the signal level of the serving cell is above 10, then the MS starts to search for 3G cells. The values of this parameter correspond to the following decibel values: 0: -98 dBm

1: -94 dBm 2: -90 dBm

3: -86 dBm 4: -82 dBm

5: -78 dBm 6: -74 dBm 7: (always), that is, the MS keeps searching for 3G cells 8: -78 dBm

9: -74 dBm 10: -70 dBm 11: -66 dBm 12: -62 dBm 13: -58 dBm 14: -54 dBm 15: Positive infinity(never), that is, the MS does not search for 3G cells

GUI Value Range: 0~15

Actual Value Range: -98, -94, -90, -86, -82, -78, -74, (always), -78, -74, -70, -66, -62, -58, -54, Positive infinity(never)

Unit: None

Default Value: None

Recommended Value: 15

 

Qsearch P

Meaning: This parameter specifies one threshold of the signal level for cell reselection in packet transfer mode. In packet transfer mode, if the signal level of the serving cell is below [0, 7] or above [8, 15], the MS starts to search for 3G cells. For example, if this parameter is set to 5 and if the signal level of the serving cell is lower than 5, the MS starts to search for 3G cells; if this parameter is set to 10 and if the signal level of the serving cell is above 10, then the MS starts to search for 3G cells. The values of this parameter correspond to the following decibel values: 0: -98 dBm 1: -94 dBm ... 6: -74 dBm 7: (always) 8: -78 dBm 9: -74 dBm ... 14: -54 dBm

 

GUI Value Range: 0~15

Actual Value Range: -98, -94, -90, -86, -82, -78, -74, (always), -78, -74, -70, -66, -62, -58, -54, Positive infinity(never)

Unit: None

Default Value: None

Recommended Value: 15

 

We didn’t this change in our network whereby the values for Qsearch I and Qsearch P parameters of BTS were set to 7 and the problem was resolved. Thanks to support website whereby we could find an easy and understandable solution.

 

 

Sonam
Sonam  Platinum 
7 years 4 months ago
19F

Reply 12 #

Thanks for sharing 


Ceeon
Ceeon  Gold 
7 years 4 months ago
20F

My success Story,

we had faced problem with data for Roaming partner, and with the help of Huawei support.

we could solve problem within few days..

Thank you Huawei Support.