Huawei and outsourcing engineers can upload cases, technical papers, and technology application schemes to the knowledge base of the Huawei support website (http://support.huawei.com/support/). Equipment users can upload only cases and technical papers. Common users do not have permission to upload documents.

Prerequisites

You have logged in to the Huawei support website.

Procedure

Step 1 On the Huawei support website homepage,Click Contribute in the upper right corner. The My Space page is displayed.

Step 2 Click Case at the bottom of the page. The page where you can write a case is displayed.

Click Technical Paper or Technical Application Reference at the bottom of the page. The page where you can write a technical paper or technical application scheme is displayed.

Step 3 Write the case.

Step 4 Click Save As Draft to save your case as a draft.

The draft can be edited and viewed only in the area where you are located. For example, the draft that you save in the Huawei R&D area can be edited and viewed only in the R&D area; the draft that you save in the non-R&D area can be edited and viewed only in the non-R&D area; the draft that you save outside Huawei can be edited and viewed only outside Huawei.

Step 5 Click Submit to Review.

Operation Results

A contributed case will be approved within two weeks. The case that has been approved will be published in cases on the knowledge base.

Follow-up Procedure

View approval results and cases that have been published by choosing My Support > My Application > Contribution Application.