Maintenance personnel must check the services of the CG9812 Server on a weekly basis. This ensures that the CG9812 server runs normally.

Context

• Process Watch Dog Service

  The Process Watch Dog Service is used to monitor the PWD process. If the Process Watch Dog Service is running, when the user closes a monitored application, the PWD process automatically restarts the application.

• Cfg Server Service

  The Cfg Server Service is used to monitor the cfg_proc process.

• FTP Publishing Service

  The FTP Publishing Service is used to monitor the processes of FTP applications.

• Windows Time Service

  The Windows Time Service is used to monitor the processes of NTP application. The NTP application is used to maintain the GMT of the hosts on the Internet. If the CG9812 is set to the NTP Client, check the Windows Time Service.

Procedure

1. As Administrator, perform the following steps on the two CG9812 servers.
2. Choose Start > All Programs > Control Panel > Administrative Tools > Services.
3. In the Services window, make sure that the states of the following services are Started and that the startup types of these services are Automatic. The services include:
   • Process Watch Dog Service
   • Cfg Server Service
   • FTP Publishing Service
   • Windows Time (optional)
   • UM_PPT_Service (optional)
4. If a service is not in Started state, right-click the service and then choose Start to start the service.
5. If the startup type of a service is not Automatic, right-click the service and then choose Properties. On the General tab, select Automatic in Startup type. Press OK to finish setting.

FTP Publishing Service is used to monitor the processes of FTP applications.

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