Collect problems and suggestions for Tech Support App

bhim
bhim  Silver 
6 years 9 months ago
81F
it is not displaying anything in the commands also...please check...
bhim
bhim  Silver 
6 years 9 months ago
82F
if we have to attach some snapshots while describing the Bugs how to do that from the App...please explain...
JessieLaw
JessieLaw  Cooperator 
6 years 9 months ago
83F

回复 53 楼

Thank you very much for your feedback, yes, you are right, 600 bugs is difficult, but in this activity the points can be accumulated with long-term validity, and we will public another recommendation activity for users to get more points in the next few days.
APP.TechnicalSupportTeam
APP.TechnicalSupportTeam  Gold 
6 years 9 months ago
84F

回复 27 楼

  So sorry for any inconvenience.
  How long will you take about When you switch menu to settings? how about your network situation at the time you use APP?
App responing time maybe limited to the network (smooth network is important) or if are there many other applications running at the same time.
APP.TechnicalSupportTeam
APP.TechnicalSupportTeam  Gold 
6 years 9 months ago
85F

回复 29 楼

Thanks for your feedback!I has submited a requirement for this function.Requirement No:201507070312
APP.TechnicalSupportTeam
APP.TechnicalSupportTeam  Gold 
6 years 9 months ago
86F

回复 30 楼

Thanks for your useful sugestion! You can refer to below methods to adjust display brightness , hope it can help you.
1.You can adjust the phone screen brightness directly which is phone build-in function.
2.There is night mode in our app.When you are reading the document,you can turn on night mode button as below screenshot.and the backgroup will be become dark.

 

APP.TechnicalSupportTeam
APP.TechnicalSupportTeam  Gold 
6 years 9 months ago
87F

回复 31 楼

Its great sugestion. we have already arranged to update the QR code icon at the end of July. thanks!
bhim
bhim  Silver 
6 years 9 months ago
88F

Reply 61 #

i put on night mode and now i wanted to put off....but it is not working...still staying at night mode...can you please check...
bhim
bhim  Silver 
6 years 9 months ago
89F
the favorites star sign can be placed in any where in the screen..i feel it should be placed somewhere fixed so that it is easy to tell where is favorites located while telling to others.
APP.TechnicalSupportTeam
APP.TechnicalSupportTeam  Gold 
6 years 9 months ago
90F

回复 39 楼

Thanks for your feedback!You can check the APP version by My Space->Settings->About->Tech Support x.x.x (version no).