Collect problems and suggestions for Tech Support App

Pema Wangdi
Pema Wangdi  Diamond 
6 years 9 months ago
51F

Where can i find the points.

Or when will the point uploaded.

Please clarify. 

myawan
myawan  Senior 
6 years 9 months ago
52F

I will start posting issues:


1) After using application, the first thing that you notice is that there is a lot of lag faced while moving between menus specially going into the settings menu. This is the most annoying thing about the application. I think the application is not optimized properly because these days smartphones are having extremely fast processors and huge RAMs. I myself use this app on Galaxy S4 which has got great hardware but still the applications response is slow.

myawan
myawan  Senior 
6 years 9 months ago
53F
2) Second issue which I faced during application usage, is that there is no option to edit your posted questions. This is a very important and a basic feature which must be implemented so that it becomes more user friendly.
myawan
myawan  Senior 
6 years 9 months ago
54F
3) When I go to My Questions section, the application doesnt show the category under which I have posted question. Kindly implement this.
myawan
myawan  Senior 
6 years 9 months ago
55F
4) All modern applications come with themes specially dark theme, because at times you need to use an application in your bedroom at night time or other places where you dont want to disturb others with your bright smartphone display. Currently your application has only white theme which is quite bright and not easy to use in dark.
myawan
myawan  Senior 
6 years 9 months ago
56F
5) QR code scanner at the top of the applications home page has a weird icon and has not description. You dont know what it is unless you click on it. I suggest to have a proper icon for this feature and add a small label next to it, if possible.
myawan
myawan  Senior 
6 years 9 months ago
57F
6) There should be a drop down menu for all those different categories which are currently listed at the top of the home page (like News, Transmission, Datacom etc). Rather than displaying all these categories if we have a drop down menu it will save quite some space on home page which could be used for other important purpose.
myawan
myawan  Senior 
6 years 9 months ago
58F
7) Another issue which I face during usage of application is that I am unable to view videos in full screen mode on my Galaxy S4, please add more resolutions to support all screen sizes.
myawan
myawan  Senior 
6 years 9 months ago
59F
8) In Board search, I was unable to search RTN SCC and PH1 boards. Search feature should include database of all the board models both old and new.
bhim
bhim  Silver 
6 years 9 months ago
60F
This activity we have to do from the App right? Or can we mention the Bug here? i mean from web? please clarify.