Collect problems and suggestions for Tech Support App

APP.TechnicalSupportTeam
APP.TechnicalSupportTeam  Gold 
6 years 8 months ago
21F

Quote 180 #


Thanks for your feedback again! We have submitted a requirement to follow up. Requirement No:201507230708. Thanks.
lWX297523 Posted on 2015-07-23 14:46

After review, this requirement was rejected. Because it has some defects on this function, for example, to modify the question description, may change the meaning of original question and lead to an inconsistent state between question and answers. So we suggest that when you find mistake on your question description, you can restate it by reply your original question. Thanks.
Pema Wangdi
Pema Wangdi  Diamond 
6 years 8 months ago
22F
Thank for the new App its size is decreased.
myawan
myawan  Senior 
6 years 8 months ago
23F
I am currently using version 2.0.2 of the application which is latest version, but still this application lags. For example when you swipe across News section at the top or Most Viewed Products the slowness really shows. Swiping across the News at the top is so slow that it even misses touch. Even if I scroll the first page, it is not smooth. Please look into this issue, it is very annoying.
APP.TechnicalSupportTeam
APP.TechnicalSupportTeam  Gold 
6 years 8 months ago
24F

Quote 205 #

I am currently using version 2.0.2 of the application which is latest version, but still this application lags. For example when you swipe across News section at the top or Most Viewed Products the slowness really shows. Swiping across the News at the top is so slow that it even misses touch. Even if I scroll the first page, it is not smooth. Please look into this issue, it is very annoying.
myawan Posted on 2015-08-12 15:01

Thanks for your feedback! But Where did you download the version 2.0.2 ? Could you please provide related screenshot for me?
DingDingDong
DingDingDong  Senior 
6 years 7 months ago
25F

引用 10 楼

You could categorized in devices by its software version. Now is hard to navigate or to find quickly what you want
mnuic 发表于 2015-07-02 05:26


Hi, I have had submit the requirement for the suggestion before, but could you descript more details or user scenario which may help us to implement it.  For now, our APP provide the filter function which you can select the version as below. Does it can meet your request? Hope your further feedback. Thanks.

 

 

DingDingDong
DingDingDong  Senior 
6 years 7 months ago
26F

引用 196 楼

Bug:

Back button Doesnot work.

Pema Wangdi 发表于 2015-08-10 12:40


Hi, after double confirm, it does not support to use the physical return key on My space page, this is our design specification and left area is the return key. Thanks.

 

 

APP.TechnicalSupportTeam
APP.TechnicalSupportTeam  Gold 
6 years 5 months ago
27F

Reply 206 #

Hi, the latest version 2.0.5 has been released in October. please experience our latest App with good network again, and by the way, please provide your phone model, OS version to me, i will double check your mentioned issue. Thanks.

Pema Wangdi
Pema Wangdi  Diamond 
6 years 9 months ago
28F

This is the new activity.

How can i command.

Please let us know.

m7g
m7g  Diamond 
6 years 9 months ago
29F
Great idea, I support!
Pema Wangdi
Pema Wangdi  Diamond 
6 years 9 months ago
30F

Which documentation should i command

Please let us know