Select your favorite document to win HUAWEI Mate 9

Arvi
Arvi  Silver 
5 years 4 months ago
11F
An absolutely wonderful insight into the future of Fiber to Home connectivity. I am sure Huawei will be difficult to beat in terms of providing technological know how to Engineers, wonderful experience to customers and ease of technology to its end users. Huawei by its upcoming technology will take the Fiber to Home infrastructure to a whole new level. The ease of operation and maintenance and low errors will give high output to end users. Excellent documentation by Huawei. Hats off to the creators.
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AlisaWei AlisaWei  5 years 4 months ago

So clear about the Fiber to Home infrastructure , excellent! 

Arvi
Arvi  Silver 
5 years 4 months ago
12F
Huawei should add in their online solutions,
1. Interactive calculators to measure error levels and tools to learn creation of Fiber connectivity with necessary equipment in between.
2. Fault points identification tool, simulators for building fiber architecture.
3. Tutorials should be simple for engineers for troubleshooting based on various levels of severity like total outage, service degradation and minor alarms.
4. App based tip cards for learning new tech.
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AlisaWei AlisaWei  5 years 4 months ago

Very useful advise, about new tech, you can pay attention to the support wedsite for new tech always showed on the first page, besides, there's notifications pushed by e-mail too. 

faheem180
faheem180  Gold 
5 years 4 months ago
13F
Huawei documentation has evolved in a way that, now support for global customers is on their finger tips, they can help themselves efficiently, by going through the support site, where they can also find other useful products, to make their learning up to date. Delighted to witness Huawei, with this much approach, such activities not only attract the audience, but also provide them to win latest gadgets and mobile phones. None in the market has similar approach, to bring the customers close to Huawei's heart.
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AlisaWei AlisaWei  5 years 4 months ago

Wish you good luck to win the prize and hope to keep close contact with you. 

faheem180
faheem180  Gold 
5 years 4 months ago
14F
Following are few suggestions that Huawei document may consider, for their way forward:

1. Please include demo softwares with limited accessability for relevant customers, for their individual learning.
2. Produce custom scenarios for MDS tool, that help us simulate traffic routings.
3. Develop 'My Support' android/iOS app, to help customers/engineers, customize their search items.
4. Also focus on support for Mobile phones manufatured by Huawei.
5. Organize paid learning events/conferences anywhere in the R & Center, by offering fellowships for selected candidates.


Comment
AlisaWei AlisaWei  5 years 4 months ago

Very pleased to receive your suggestions. The support has it's app for android/iOS which named Tech Support, the QR code can got from the web site of support, and users can set Favorites items in it. 

Jack_sparrow112
Jack_sparrow112  Senior 
5 years 4 months ago
15F
Posted by Jack_sparrow112 at 2016-11-15 16:27 Hi,you are truly a wonderful support team for introducing emerging technologies to us in just a clic ...
ya sure
Jack_sparrow112
Jack_sparrow112  Senior 
5 years 4 months ago
16F
Posted by Jack_sparrow112 at 2016-11-15 16:27 Hi,you are truly a wonderful support team for introducing emerging technologies to us in just a clic ...
Ya sure
Comment
AlisaWei AlisaWei  5 years 4 months ago

So happy you like it. If you have any other suggestion, welcome to share. 

faheem180
faheem180  Gold 
5 years 4 months ago
17F
Posted by faheem180 at 2016-11-17 20:02 Huawei documentation has evolved in a way that, now support for global customers is on their finger ...
Thank You @AlisaWei, you guys are doing a lot of hard work, much appreciated indeed.
faheem180
faheem180  Gold 
5 years 4 months ago
18F
Posted by faheem180 at 2016-11-17 20:10 Following are few suggestions that Huawei document may consider, for their way forward:1. Please inc ...
Thats great
charis
charis  Senior 
5 years 4 months ago
19F
To be honest, Huawei is the most open mind vendor that share their knowledge. In fact, operator like us will telling also what we need in this business.

in this forum, i just know that so many tool that Huawei have. In 2017, i hope huawei compile of that tool in one website page. So, each user know what tool that huawei already have and plan to be.
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AlisaWei AlisaWei  5 years 4 months ago

Thanks for your advise, I am so happy you like Huawei Documentation. We'll keep on working hard to provide documentations user-friendly. 

Shupak
Shupak  Senior 
5 years 4 months ago
20F
Huawei is the most open mind vendor that share their knowledge that why Huawei is grown fast in telecom world, i like say that Huawei is Best vendor in the world.
In 2017 i hope Huawei Documentation is getting more better for add more videos, tutorial and solution, hardware, software knowledge.
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AlisaWei AlisaWei  5 years 4 months ago

Glad to receive your advise, we will provide more and more useful as well as interesting Documentation in the future. Welcome to read it. 

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