Select your favorite document to win HUAWEI Mate 9
| This post was last edited by 魏曾妮 at 2016-12-12 16:00.
How to Vote Step 1: click your favorite documents and give your comment. if you want to vote more than one documents, you have to leave your comment on each document separately.
Step 2: Select your favorite documents and click vote. |
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hello support Team, you are doing great job.. specially in 2016 changing the documents style addition of animation gifs file in documents are one from some great steps... now what we expect in 2017 from support.. in 2017... 1: You may add online tutorials of huawei products and services solution for customers. 2: Support Team can start online group in aap(just like whatsapp) in which customers can ask and query and help from online support Team. 3: support Team can create its own app for huawei mobiles and customer like cellular map, compass, huawei mobile trouble shooter, Pdf reader &other tools regarding huawei product and solution. 4: support must add more videos and tutorial related to CS core nodes and solution. 5: kindly include one portion for basic learner, in which fresh huawei engineers and customers easily increase their knowledge about latest technologies huawei product and solutions. 6: start huawei quize. |
Jack_sparrow112
5 years 5 months ago Hi,<br><br>you are truly a wonderful support team for introducing emerging technologies to us in just a click away!<br><br>we can expect some good steps from Huawei support in 2017.<br><br>1. Support team can launch onl
AlisaWei
5 years 5 months ago Thanks for your feedback, the advice is very useful. Kindly remind that you can click on this page to vote and leave your comment on each document separately to win another big prize~~
| Kindly include GUI based document for easy understanding. Video representation about product and its functionalities will help many people to understand better than reading |
AlisaWei
5 years 5 months ago Kindly remind that you need to leave your comment on each document separately to win the big prize~~
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Hi, you are truly a wonderful support team for introducing emerging technologies to us in just a click away! we can expect some good steps from Huawei support in 2017. 1. Support team can launch online Technical courses for better understanding of 2G/3G/4G technologies for Telecom Engineers around the globe. 2. Support team can create a facebook page names as Huawei support workplace through this group customers/engineer can ask their queries & get online help from support technical teams. 3. Support team should upload videos contains demonstration of dummy optical nodes & its technical features to the Fresh engineers for basic learning purpose. 4. Support team can create a Huawei Messenger app( like whatsapp & other messenger apps) for its employees around the globe 5. Start Huawei Quiz. |
AlisaWei
5 years 5 months ago It's wonderful to receive so much useful advise, we will make it up step by step. Wish to keep close contact with you
| I believe, Huawei Document team, has done a lot of hardwork in bringing the coherent customer services over the past years, and every customer is delighted with Huawei and its phenomenal customer services delivery. I wish, Huawei document team should continue to do the efforts with same enthusiasm in every department. You guys have thorough professionals in their respective roles, and I am, learning and enjoying every new product as it launches on the support website. Some of the exquisite products/platforms are worth mentioning here, like Multimedia Videos, My support, Youtube channel, the interactive Huawei Connect, HedEx Lite, their relevant Android and iOS apps, the mighty support website and many more. And I firmly believe, that Huawei document would prevail as the top-notch customer obsessed entity across the globe, fingers crossed ! |
AlisaWei
5 years 5 months ago Thanks for your support and positive! We will continue to do the efforts with more enthusiasm in the future with the support from you.
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In 2017, if Huawei can send solutions to any questions asked in Q&A. I never got concrete answers other than to contact local engineers. Other documentations are well maintained and easy to access. Thank you. |
AlisaWei
5 years 5 months ago We're glad that you like the documentations, and we'll keep on in providing more solutions to help you to deal with the problems easier.
Posted by cy0001 at 2016-11-16 18:54 In 2017, if Huawei can send solutions to any questions asked in Q&A. I never got concrete answers ot ... put troubleshooting (basic, intermediate and advance) cases for learning |
AlisaWei
5 years 4 months ago Thanks for your feedback, the advice about giving online solution and putting troubleshooting cases for learing is wonderful, we will work on it.
| Great Work by Huawei. I have come across so many vendors and not one of them is so much ready to share their knowledge and tell the goodness about their products. This helps in having a more trusted approach in case of Huawei products. I particularly like the way Huawei is presenting documentation and Knowledge sharing is brought to a new level. Even experienced engineers feel there is so much to learn from Huawei Documentation. |
AlisaWei
5 years 4 months ago I am so happy you like Huawei Documentation, thanks for your support. We'll go on work hard to provide more and more excellent documentations.
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promoting Huawei product related documents are great.
In 2017, if Huawei can send solutions to any questions asked in Q&A. I never got concrete answers other than to contact local engineers. Other documentations are well maintained and easy to access. Thank you.