Keywords

Solaris

Version Mapping

NMS	OS	Database	NE
U2000 V100R009C00	Solaris	Sybase	-

 

Symptom

A user runs the following command to preconfigure the U2000:

# cd /opt/OSSICMR/bin

# ./install.sh -r

The operation fails in the "Installing Veritas volume manager" step.

Installing veritas volume manager...........................................................................................................................................................................................Failed

The error blocks the U2000 installation.

Problem Identification

Operation error

Cause Analysis

The /var/ICMR/ICMR_Timestamp.log file records some errors, as follows:

20150320152921  DEBUG   core::inst_vxvm::__check_proc           4512    The veritas software installing interface is not exist!

20150320152921  Error   core::task::__ExecuteTaskOnSystem       4512    Failed to execute CHECK_PROC !

The error information reveals that the installer failed to find the interfaces file. Then code checked for the /opt/vrtstmp/installer file but found that the file did not exist either. As a result, the installation process was stopped.

In normal situations, the /opt/vrtstmp/installer file is automatically decompressed during the Veritas software package decompression. If the file does not exist, there are the following two probable causes:

l   The Veritas software package is incomplete, leading to partial decompression failure.

l   The user forgets to decompress the Veritas software package manually.

Solution

                               Step 1     Re-download the Veritas software package and upload it to /opt/vrtstmp on the server.

                               Step 2     Run the following command to verify the MD5 code of the Veritas software package:

# digest -a md5 File name

                               Step 3     Decompress the Veritas software package.

                               Step 4     Install the U2000 again.

----End

Suggestion and Summary

File transfer relies on network condition. If the network is in poor condition, the uploaded software packages may differ from the original ones. Huawei's suggestions include:

l   Upload software packages in binary mode.

l   After uploading software packages, verify their MD5 codes.

l   Monitor the decompression process. If errors are reported during decompression, probably the software package is incorrect. If you are sure that the package is correct, contact Huawei engineers.