Micro Base Station Alarm/Event Documents-Assistance for Fault Rectification
|
1. Application Description 1) Service Description An alarm refers to the fault information reported to the networkmanagement center when a product incurs a fault. If an alarm is generated, itmust be cleared manually. An event refers to the notification information generated on aproduct. An event does not indicate a fault, and it does not need to beprocessed manually. Events are used to notify operation and maintenanceengineers of what has happened. The following describes alarms to illustrate what maintenanceengineers need to do when an alarm is generated on a product. 1. On the network management center, obtain the followinginformation about the alarm: · Basic information about the alarm, including the alarm name, alarmID, alarm severity, and NE type
· Other alarm information, including the alarm source, locationinformation, and occurrence time
2.Query the alarm reference by alarm ID or alarm name.
3. Clear the alarm step by step based on the queried information. 4. If the alarm persists, collect the fault information andcontact Huawei engineers. The complex system fault requires analysis on all relevant NEs.For the LTE mode, you can refer to eRANTroubleshooting Guide. For the UMTS mode, you canrefer to RANTroubleshooting Guide for troubleshooting. 2) Documentation Description 2. Highlights 3. Reference Documents
|
|
Good This post was last edited by wWX336221 at 2018-05-09 09:45. |

Favorite (0)