What Do I Do If the Domain Name Cannot Be Used to Log In to ServiceCenter After ServiceCenter Is Mapped to the Public Network Because the Domain Name Is Not Added to the Whitelist

【Product�?
ManageOne ServiceCenter

【Version�?
3.X

【Question�?
What do I do if the domain name cannot be used to log in to ServiceCenter after ServiceCenter is mapped to the public network because the domain name is not added to the whitelist?

【Answer�?
Step 1 Log in to the ServiceCenter active and standby nodes as user galaxmanager.

Step 2 Run the white-ls-cfg show command on the active and standby nodes to check whether the domain name is added to the whitelist. If no domain name is displayed in the command output, the domain name is not added to the whitelist.

Step 3 Run the following command on the active and standby nodes to add the domain name to the whitelist:
white-ls-cfg add Domain name

----End

Scroll to top