The System Prompts That the Number of CSHA Instances Exceeds the Remaining Quota in the Organization When Users Create a VDC or Modify VDC Quotas on ServiceCenter

【Product�?
ServiceCenter

【Version�?
3.0.8, 3.0.8 SPC1, and 3.0.9

【Fault Type�?
Resource management fault

【Symptom�?
VDC creation is normal in a new organization with limited or unlimited quotas. After you create an organization with unlimited quotas and change it into one with limited quotas, the system reports "The VDC quota exceeded the available quota of the target organization." when you create or modify a VDC in the organization.

【Fault Locating�?
Check ServiceCenter and database logs.
The CSHA quota is �? in the organization.

【Root Cause�?
When you change the organization with unlimited quotas to limited quotas, CSHA is not enabled. However, you have not changed the CSHA quota. When you try to create or modify a VDC, the system checks that the CSHA quota is �? in the organization and reports "The VDC quota exceeded the available quota of the target organization."

【Solution�?
Upgrade ServiceCenter to 3.0.9 SPC1.

【Suggestions and Summary�?
Before the upgrade, create an organization with unlimited quotas and do not change it into an organization with limited quotas immediately.
If you have already changed the organization into one with limited quotas and the organization has other important data, change it back to unlimited quotas.

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