Error Code 404 Is Displayed Because of Incorrect Configuration When Users Access the Firewall Page on ServiceCenter in Non-SDN Scenarios

【Product�?
ServiceCenter

【Version�?
3.0, 3.0.SPC2, 3.0.5, 3.0.5.SP1, 3.0.5.SP2, 3.0.5.SP3, 3.0.5.SP5, 3.0.7, and 3.0.8

【Fault Type�?
Network fault

【Symptom�?
Error code 404 is displayed when you enter the firewall page on ServiceCenter.

【Fault Locating�?
In non-SDN scenarios, the system does not support firewalls. You must disable it in the system. You can perform the following operations to check advanced cloud resource pool configurations:
Step 1 Log in to ServiceCenter as the system administrator.
Step 2 Choose Cloud Resource > Cloud Resource Pool.
Step 3 Click More and select Advanced Settings.
Step 4 Check whether Not supported is selected for the firewall.

【Root Cause�?
In non-SDN scenarios, the system does not support firewalls. In network automation capability configurations, you must disable the firewall. Otherwise, the firewall page will display error code 404.

【Solution�?
Step 1 Log in to ServiceCenter as the system administrator.
Step 2 Choose Cloud Resource > Cloud Resource Pool.
Step 3 Click More and select Advanced Settings.
Step 4 Check whether Not supported is selected for the firewall.


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