What Do I Do If I Failed to Disable SNAT on ServiceCenter Because the Floating IP Address on FusionSphere OpenStack Is In ERROR Status

【Product�?
ServiceCenter

【Version�?
3.0, 3.0.SPC2, 3.0.5, 3.0.5.SP1, 3.0.5.SP2, 3.0.5.SP3, 3.0.5.SP5, 3.0.7, and 3.0.8

【Fault Type�?
Network fault

【Symptom�?
When SNAT is disabled, an error message is displayed indicating that SNAT fails to be configured at the underlying layer.

【Fault Locating�?
Step 1 Use SSH to log in to a FusionSphere OpenStack node through the reverse proxy IP address.
The default username and password are FSP and Huawei@CLOUD8, respectively.

Step 2 Switch to user root.

Step 3 Run the following command to import environment variables:
source set_env

Step 4 Run the following command to query the floating IP address:
neutron port-show SC_SNAT_XXX
Replace XXX with the VPC ID. On the VPC list page, click the gear icon in the upper right corner of the table and select ID. The VPC ID is displayed in the table.

Step 5 Run the following command to query the status of the floating IP address:
neutron floatingip-list --floating_ip_address YYY -c id -c status
YYY indicates the floating IP address obtained in the previous step.

Step 6 Check the status value.
The floating IP address is in the ERROR status.

【Root Cause�?
If the floating IP address on FusionSphere OpenStack is in the ERROR status, SNAT will fail to be disabled.

【Solution�?
Contact FusionSphere OpenStack engineers to rectify the fault.

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