Preset Cloud Host Backup Service of ServiceCenter Is in Chinese

【Product�?
ManageOne ServiceCenter

【Version�?
3.X

【Fault Type�?
Cloud host backup service exception

【Symptom�?
The cloud host backup service of ServiceCenter at a site out of China is in Chinese and needs to be changed to English.

【Fault Locating�?
Possible cause: During ServiceCenter deployment and installation, Chinese is selected for the preset service.
Check method:
Step 1 Log in to the FusionSphere OpenStack web client. In the navigation pane, choose Cloud Service > FusionSphere OpenStack OM.

Step 2 View the preset service language selected during installation.

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Conclusion: During ServiceCenter deployment and installation, Chinese is selected for the preset service.

【Troubleshooting Procedure�?
Step 1 Use PuTTY and the management IP address of the active node to log in to ServiceCenter.
Username: galaxmanager
Default password: Huawei@CLOUD8

Step 2 Run the following command to disable logout on timeout:
TMOUT=0

Step 3 Run the following command to enter the engineering mode:
gotoEngineerMode
Enter the default password Huawei@CLOUD8!.

Step 4 Run the following command to disable logout on timeout:
TMOUT=0

Step 5 Run the following command to switch to user dbadmin:
su dbadmin

Step 6 Run the following command to back up ServiceCenter service tables:
gs_dump topfmdb -W Password of user dbadmin -t ssp.service_offering --column-inserts -f /home/dbadmin/ssp.service_offering.sql

Step 7 Run the following command to log in to the ServiceCenter database:
gsql
Enter the password of user dbadmin.

Step 8 Run the following command to delete the Chinese cloud host backup service from the ServiceCenter database:
delete from ssp.service_offering where id='default-service-offering-csbs';

Step 9 Run the following command to add the English cloud host backup service to the ServiceCenter database:
insert into ssp.service_offering(id,name,description,status,vdc_id,approve_type,first_step_role,icon_id,default_paras,white_list_flag,batch_approve,service_template_id,create_time,org_id,org_white_flag) values('default-service-offering-csbs','Cloud_Host_Backup','The cloud host backup provides quick and convenient data backup services. Users can set flexible backup policies as required to ensure data security.','published','admin',1,'vdcServiceManager','default-service-csbs-icon','{\"cloudInfra\": {\"id\": \"\",\"lock\": \"1\"},\"availableZone\":{\"id\": \"\",\"lock\": \"1\"},\"scheduledOperations\":[{\"operationType\": {\"value\": \"\",\"lock\": \"1\"},\"enabled\":{\"value\":\"\",\"lock\": \"1\"},\"trigger\": {\"days\": [{\"value\":\"\"}],\"times\": [{\"hour\": \"\",\"minute\": \"\"}],\"triggerWindow\": \"\",\"lock\": \"1\"},\"maxBackups\":{\"value\": \"\",\"lock\": \"1\"}}]}','f','t','default-apply-csbs',(now() at time zone 'utc'),1,'f');

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