In FusionManager V100R005,how to troubleshoot the alarm "ALM-ServiceCenter.9202 NTP Service Startup Failure"

Use PuTTY to log in to the ServiceCenter as user galaxmanager.
Ensure that the management IP address of the ServiceCenter is used to establish the connection.

Run the following command to disable PuTTY logout on timeout:
TMOUT=0

Run the following command to check the process status:
ntp status.

The process is normal if the following information is displayed:

remote refid st t when poll reach delay offset jitter
================================================================================
*LOCAL(0) .LOCL. 5 1 1 64 377 0.000 0.000 0.001

Checking for network time protocol daemon (NTPD): running

Check whether the process is running properly.

If yes, go to Step 11.
If no, go to Step 5.

Run the ntp restart command.
Run the following command to check the process status:
ntp status.

The process is normal if the following information is displayed:

remote refid st t when poll reach delay offset jitter
================================================================================
*LOCAL(0) .LOCL. 5 1 1 64 377 0.000 0.000 0.001

Checking for network time protocol daemon (NTPD): running

Check whether the process is running properly.

If yes, go to Step 8.
If no, go to Step 9.

Two or three minutes later, check whether the alarm is cleared.

If yes, no further action is required.
If no, go to Step 11

Run command ps -efww | grep -v grep | grep ntpd check the process ID.
Run command kill -9 processID, check whether the result is successful?

If yes, go to Step 5
If no, go toStep 11

Contact technical support.

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