how to deal with Communication with the License Server Interrupted alarm on FusionCompute V1R5C00 version

The license module detects the communication between the client and the license server every 5 minutes. This alarm is generated when the system detects that the communication between the client and the license server is abnormal for three consecutive times.

This alarm is cleared when the communication between the client and the license server becomes normal.
Check the license configurations of the client.

On the FusionCompute, choose System > System Configuration > License Management.
The License page is displayed,and click Load License File. On the Load License File page,choose License Server.

Check whether the IP address configured for the license server is correct.

If yes, go to Step 4.
If no, go to Step 3.

Reconfigure a correct IP address for the license server.
Check whether the username and password configured for the license server is correct.

If yes, contact technical support.
If no, go to Step 5.

Confirm the username and password of the license server, and configure the license server again.
After 5 or 6 minutes, choose System > System Configuration > License Management and check whether the license information is correct and whether the alarm is cleared

Scroll to top