What Do I Do If My VM Does not Obtain an IP Address?

If the DHCP function is enabled when you create the VM, but the VM does not obtain an IP address, check whether the DHCP server that provides the DHCP service for the network is normal.

Troubleshooting method:

  1. Log in to the ServiceCenter tenant portal, choose Network > Virtual Private Cloud, click the target VPC name.

  2. Click the Subnet tab, the target subnet name, and then Private IP Address.

  3. Check whether the IP address of the network segment to which the subnet belongs exists. If no such an IP address exists, the DHCP server is not ready and cannot provide the DHCP service, contact the administrator.

Scroll to top