What May Cause a Tools Installation Failure?

The cause for a Tools installation failure on an ECS may be any of the following:

  • If your image file is exported from a VMware VM, VMware Tools may not be uninstalled or not completely uninstalled.

  • You have downloaded an incorrect version of Tools for your ECS running Windows.

  • If the available disk space is insufficient, the installation may fail. Therefore, ensure that the disk where the Tools is installed has at least 300 MB available space.

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