What should I do if the license activation code is lost

If your license activation code is lost, use either of the following methods to obtain it:
1. If you have a license authorization certificate, obtain the license activation code from the certificate, as shown in the right figure.
Note:
A license authorization certificate is an available PDF or printed file, and made in compliance with a sales contract. Printed certificates are delivered with the products. Electronic certificates are sent to customers' email boxes by the license management system.

2. If you do not have a license authorization certificate, send an email that contains the Huawei contract number of the purchased device to license@huawei.com to seek technical support.
Note:
If you do not have the Huawei contract number, contact your upper-level dealer.

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