When an S series switch connects to the Agile Controller or Policy Center server, users are forced to go offline or online user information cannot be displayed. Why

An S series switch (except the S1700 switch) connects to the Agile Controller or Policy Center server.
�?If the server cannot display information about online users, the possible cause is that no accounting scheme is configured on the switch.
�?If users are forced to go offline, the possible causes are as follows:
Many access users connect to the device, whereas the interim accounting interval configured on the device is short.
The interim accounting interval configured on the server is different from that configured on the switch.

Scroll to top