Solution if the Internet Explorer is automatically closed when ISM is being downloaded

Solution if the Internet Explorer is automatically closed when ISM is being downloaded:
1. Open the Internet Explorer and choose Tools > Internet Options. The Internet Options dialog box is displayed.
2. Click the Advanced tab page and deselect JRE 1.6.0_20.
3. If multiple JRE versions are installed at the same time, uninstall other JRE versions.
4. If the fault persists after the preceding operations, use another browser, such as Firefox.

Scroll to top