Users can open QQ but cannot access the Internet

Q: Users can open QQ but cannot access the Internet

A: Check whether the DNS configuration on the PC is correctly configured. Check whether the configuration is improved using the public DNS 8.8.8.8 or 114.114.114.114. Contact the carrier for further analysis if there is no improvement.
The causes are as follows:
The main difference between the Internet access and QQ is that the DNS resolution is the first step to access a web page, while QQ does not require resolution. Therefore, the rate of the DNS returned packets determines failed or slow Internet access. If QQ can run normally, the link is available. The problem may exist in DNS if the web page is not displayed.

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